Privacy policy

Last modified: October 10, 2024

  • Information
  • Sharing Information
  • Data Security
  • Security
  • Your Rights
  • Cookies
  • Third-Party Links
  • Children’s Privacy
  • Contact Us

1. Information

Resolve Finserv (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and use our services, which include offering investment and loan products to retail customers.

By accessing our website and using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our services.

Information we collect

We collect various types of personal information from our users to provide investment and loan products effectively. The types of information we collect include:

  1. Personal Identifiable Information (PII): Name, address, email address, phone number, date of birth, identification numbers (e.g., PAN, Adhar card Number), employment details, and other identifying information.

  2. Financial Information: Bank account details, credit score, income information, and financial statements necessary for evaluating investment and loan applications.

  3. Browsing Information: Information about your activity on our website, including IP address, device type, browser type, access times, and referring URLs through cookies or similar technologies.

How we use your information

We use the information we collect to:

  • Provide you with investment and loan product offerings.

  • Assess your eligibility for financial products.

  • Process your applications and transactions

  • Communicate with you about your account, products, and services.

  • Improve our website and services.

  • Comply with legal and regulatory requirements.

  • Offer personalized product recommendations and marketing communications.

2. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:

  1. With Financial Partners: We may share information with banks, financial institutions, and credit agencies to facilitate loan approval or investment product assessments.
  2. Service Providers: We may share your information with third-party service providers that assist us in managing the website, processing transactions, or delivering services to you (e.g., payment processors or credit score evaluators).
  3. Legal Compliance: We may disclose your information if required by law, court orders, or legal processes.
  4. Business Transfers: If we merge, acquire, or sell our business, your information may be transferred to the new owner.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and regular security assessments.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the instructions in the emails or by contacting us.
  • Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
  • Data Portability: You can request a copy of your data in a machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of those websites before providing personal information.

8. Children’s Privacy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Resolve Finserv

  • Email: resolvefinserve@gmail.com
  • Phone: +917722072477
  • Address: Swapnapoorti, Sec 26, Nigdi Pune -411044

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.